Candle Care

Candle Care & Candle Hacks: Everything You Need to Know

Questions

What Fragrances Are Used in Your Soy Candles?

We use a mix of synthetic fragrances and essential oil blends that are phthalate-free, paraffin-free, non-toxic, and made from premium ingredients. The low melting point of soy wax allows it to release fragrance oils gradually for a lasting scent.

What Is the Burn Time for Your Scented Soy Candles?

With proper care, our glass jar soy candles can burn for up to 50 hours, while the tin candles last up to 18 hours.

What Is Candle Tunnelling, and How Can I Fix It?

Candle tunnelling happens when the wax burns straight down the middle instead of melting evenly to the edges. To prevent this, let the first burn last at least 2 hours or until the wax reaches the edges. To fix tunnelling, scoop out the excess wax around the wick and relight the candle, allowing it to burn evenly.

Where Are Your Scented Soy Candles Made?

Australian made.

Can I Reuse the Jar After the Candle Is Finished?

Absolutely! After the candle is finished, remove the labels, fill the jar with hot water and dishwashing detergent, and let it cool. Scrape out the remaining wax and wick, then wash and dry the jar. You can reuse it or recycle it responsibly.

What Type of Wax Is Used in Your Candles?

We use 100% natural soy wax, which is plant-based, non-carcinogenic, and non-toxic. Soy wax burns up to 50% longer than paraffin wax and produces minimal soot, making it a great choice for those with allergies or respiratory sensitivities.

What Kind of Wicks Do You Use in Your Candles?

Our candles feature ECO wicks made from natural flat cotton interwoven with paper threads. These wicks are lead and zinc-free, providing a consistent flame and even burn.

Are Your Candles Free of Parabens and Phthalates?

Yes, our soy candles are GMO-free, contain no paraffin or unnatural additives, and are biodegradable, renewable, and eco-friendly.

Why Do Soy Candles Change Colour Over Time?

Over time, soy candles may develop a dry or flaky appearance if they haven't been burned for a while. This is a natural characteristic of soy wax. Once relit, the surface will return to normal.

Candle Care Tips

Learn more about candle care

Trim the Wick:

Always trim the wick to about 5mm (¼ inch) before every burn to avoid soot and ensure a clean, even flame.
This prevents the wick from becoming too long, which can cause smoking or uneven burning.

First Burn Matters:

Allow the candle to melt across the entire surface on the first burn to avoid tunneling. This usually takes 2–3 hours.
This ensures an even burn and maximizes the candle's lifespan.

Avoid Drafts:

Keep your candle away from open windows, fans, or air conditioners to prevent uneven burning, flickering, or soot.
Drafts can cause the flame to dance and burn the wax unevenly.

Burn Time:

Do not burn your candle for more than 4 hours at a time. Let the wax cool before relighting it.
This helps preserve the fragrance and prevents the jar from overheating.

Safety First:

Always place your candle on a heat-resistant surface and never leave it unattended.
Keep candles out of reach of children and pets.

Extinguishing the Candle:

Use a snuffer or gently dip the wick into the melted wax to extinguish the flame, then straighten it again. Avoid blowing it out to prevent soot and wax splatter.

Keep the Wax Clean:

Remove any wick trimmings, matches, or debris from the wax to ensure a clean burn.

Candle Hacks

Learn more about hacks

Maximise Fragrance Throw:

To enjoy the full scent of your candle, burn it in a smaller, enclosed space like a bathroom or bedroom. Larger rooms may require multiple candles for a stronger scent.

Avoid Tunnelling:

If your candle tunnels (where the wax around the wick doesn’t melt), wrap aluminium foil around the top of the candle, leaving an opening for the flame. This will help the wax melt evenly.

Reuse the Jar:

Once the candle has burned out, clean out the jar with warm, soapy water and repurpose it as a container for makeup brushes, pens, or small plants.

Remove Wax Easily:

To remove any leftover wax from your candle jar, freeze the jar for a few hours. The wax will shrink and pop out easily.
Alternatively, pour hot water into the jar to melt the remaining wax, then let it cool to remove it.

Enhance Scent Throw Without Burning:

On warmer days, place your candle near a sunny window without lighting it. The heat will soften the wax and release the fragrance.

Store Your Candle Properly:

To maintain the fragrance, store your candles in a cool, dry place and away from direct sunlight. This prevents discolouration and preserves the scent.

Recycle Your Wax: